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Council tax

Information about council tax, what it is, how to pay it, and what council tax band your property is in.

Council tax is one way in which the council raises money to pay for the services it provides. It is charged on most homes. It does not matter whether the home is rented or owned, or whether it is lived in or not.

For further information about your council tax please see our guide 'About Your Council Tax'. You can view this below, or download a copy from the downloads menu.

Council tax is a property tax with a personal element. It takes into account the value of a property and the number of people aged 18 or over who live there.

If a property has one adult resident, the amount of council tax payable is 75% of the council tax band for that property, subject to discounted residents.

If a property has 2 or more adult residents, the amount payable is 100% of the amount for the band, subject to discounted residents.

Lancaster City Council is the billing authority for this area. It has the responsibility for levying and collecting council tax and paying over to Lancashire County Council, Lancashire Police Authority and the Lancashire Combined Fire Authority the sums of money they have requested us to collect on their behalf.

Council tax scams

We are aware of a number of Council Tax refund scams that are currently operating. Someone may telephone you, or appear personally at your door, claiming to be able to reduce your Council Tax bill or provide you with a refund for overpayments.


  • Give your bank details to anyone.
  • Visit any websites advised to you by text. The city council does not have the ability to contact customers by text message.
  • Let anyone into your home without seeing appropriate identification. Council officers  will always be happy for you to check their credentials.
  • Feel under pressure from a cold-caller to pay an immediate up-front fee. Take the time you need to think about it.
  • Accept cold callers’ claims about your band without seeing evidence or proof of what they are claiming. You can check your band and find out how to appeal online.
  • Deal with anyone that is reluctant to give you their company address or contact details.



Revenue Services
Town Hall




01524 582900

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